Terms & Conditions of Use
These Terms & Conditions of Use are intended to define the terms and conditions under which users may access and use the website www.pulselog.com. Any consultation or use of the site implies full acceptance of these conditions.
1. Presentation of the site
The website www.pulselog.com is operated by PulseLog. Its purpose is to present the activities and services offered by the company, particularly in the areas of temperature-controlled transport, specialised logistics, biological product transport, regulated goods transport and live animal transport. The information published on the site is provided for informational purposes only and does not constitute a contractual offer. A contract can only be formed upon formal acceptance of a quote and the applicable contractual conditions.
2. Access to the site
Access to the site is free of charge for any user with an internet connection. PulseLog implements all reasonable means to ensure the availability of the site. However, the company reserves the right to suspend or interrupt access at any time, in particular for maintenance, security, update or technical upgrade reasons. PulseLog cannot be held liable for temporary interruptions, technical malfunctions or any event beyond its control affecting access to the site.
3. Client area and credentials
Certain features of the site may require the creation of a secure client area. Access to this area is subject to the assignment of personal credentials. The user agrees to provide accurate information when creating their account and to keep this information up to date. Credentials are strictly personal and confidential. The user agrees to keep them safe and not to share them with third parties. Any use of the client area with the user's credentials is deemed to have been carried out by that user, who bears full responsibility. In the event of fraudulent or suspicious use, PulseLog reserves the right to suspend or deactivate access to the account concerned.
4. Document upload and download
The site may allow the upload or download of documents, in particular in the context of quote requests, logistics services or contractual exchanges. The user warrants that the documents submitted are accurate, complete and compliant with applicable regulations. They declare that they hold all necessary rights to transmit these documents and agree not to submit unlawful content or content that infringes the rights of third parties. The user remains solely responsible for the information and documents they transmit.
5. Security and confidentiality
PulseLog implements appropriate technical and organisational measures to ensure the security and confidentiality of data. However, given the inherent risks of using digital networks, the company cannot guarantee absolute security against any intrusion or breach resulting from an event outside its control.
6. Regulatory compliance of goods
The services presented on the site may involve the transport of goods subject to specific regulations, including hazardous materials, biological agents, sensitive substances or live animals. The user agrees to accurately declare the nature of the goods entrusted and to provide all information necessary for regulatory compliance of the planned operations. Any omission, inaccuracy or misrepresentation is the sole responsibility of the user. PulseLog reserves the right to refuse any request that does not comply with applicable legal or regulatory requirements or that poses a risk to safety, public health or the environment.
7. Intellectual property
All elements of the site, including texts, images, logos, documents, architecture, databases and source code, are protected by intellectual property law and remain the exclusive property of PulseLog. Any reproduction, representation, modification, adaptation or exploitation, in whole or in part, without prior written authorisation, is strictly prohibited and may result in legal liability.
8. Liability
PulseLog endeavours to ensure the accuracy and currency of the information published on the site. However, the company cannot be held liable for errors or omissions, or for direct or indirect damages resulting from the use of the site. The user acknowledges that they use the site at their own risk.
9. Personal data
Personal data collected via the site is processed in accordance with applicable data protection regulations. It is used exclusively for managing requests, performing services and maintaining the business relationship. Users have rights regarding their personal data, which they may exercise with PulseLog in accordance with applicable legal provisions. Detailed arrangements are set out in the site's privacy policy.
10. Amendments to the T&Cs
PulseLog reserves the right to amend these Terms & Conditions of Use at any time. The applicable version is the one in force at the date of use of the site.
11. Governing law and jurisdiction
These conditions are governed by French law. Any dispute relating to the interpretation or performance of these conditions falls within the jurisdiction of the competent French courts.