Quality is the cornerstone of all PulseLog operations. Every shipment, packaging, handling and recorded data point is subject to a high level of rigor. In a sector where precision is vital and research depends on impeccable data, we apply the strictest standards of pharmaceutical best practices. PulseLog is committed to continuous improvement and total compliance.

Our quality commitments

1. Strict application of Good Distribution Practices (GDP)

  • control of thermal conditions,
  • risk management,
  • systematic documentation,
  • complete traceability,
  • handling in line with pharmaceutical protocols,
  • continuous verification of operations.

2. Internal procedure based on ISO 9001

  • controlled document management,
  • rigorous internal control,
  • performance indicators,
  • regular audits,
  • active management involvement,
  • continuous improvement.

3. Alignment with ISO 20387 standards (Biobanks)

  • control of thermal environments,
  • risk management,
  • sample stability,
  • facility security,
  • complete scientific documentation.

4. Packaging validation and qualification

  • thermal performance tests,
  • mapping in climatic chamber,
  • stress validations (hot/cold),
  • pre-use controls.

5. SOP (Standard Operating Procedures)

  • cold chain management,
  • packaging,
  • cryogenic transport,
  • handling of sensitive samples,
  • document management,
  • quality control,
  • receipt and delivery.
Quality control on a daily basis

1. Pre-transport checks

  • request validation,
  • risk analysis,
  • choice of suitable packaging,
  • thermal preparation,
  • double verification by a quality operator.

2. Monitoring during transport

  • 24/7 supervision,
  • automatic alerts,
  • routing control,
  • continuous temperature monitoring for certain shipments,
  • constant contact with drivers and partners.

3. Receiving controls

  • packaging integrity,
  • temperature compliance,
  • documentary compliance,
  • secure signature,
  • final report sent to the client.
Documentation provided

temperature reports

integrity proofs

compliance documents

packaging certificates

technical sheets

POD (Proof Of Delivery)

quality report in case of incident

Transparency is part of our DNA.

Audits & evaluations

regular internal audits

supplier and partner audits

monthly quality reviews

deviation analyses and CAPA

continuous performance evaluations

Quality indicators (KPI)

temperature compliance rate

on-time delivery rate

number of incidents per mission

team response time

documentary compliance

Conclusion

Quality at PulseLog is not a formality: it is a total commitment.

We impose the strictest standards to guarantee the safety, precision and compliance of every shipment, every sample and every operation.