PulseLog supports demanding actors in the pharmaceutical, clinical and scientific sectors. Below you will find answers to the most frequently asked questions about our services, procedures, guarantees and commitments.
We transport all products requiring strict thermal control:
- biological samples,
- DNA/RNA,
- tissues, cells, cell lines,
- pharmaceutical products,
- sensitive medicines,
- reagents, enzymes,
- clinical equipment,
- patient kits,
- prototypes and dermo-cosmetic materials.
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- –196°C
- –80°C
- –20°C
- +2/+8°C
- +15/+25°C
- +32/+37°C
Each range is managed with qualified packaging.
Yes. We offer a dedicated express 24/7 service with immediate pickups, dedicated vehicle or courier, and direct door-to-door delivery.
We operate from:
- Paris,
- Marseille,
We cover the entire national territory and deliver to over 200 global destinations through an international network.
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- Dry Shippers,
- –80°C / –20°C solutions,
- +2/+8°C isothermal boxes,
- +15/+25°C ambient packaging,
- +32/+37°C heating systems.
We can provide thermal profiles, certificates and validation test reports.
Yes, on request:
- USB data loggers,
- Bluetooth sensors,
- standalone probes,
- certified PDF reports.
Thanks to:
- qualified packaging,
- strict pre-conditioning,
- detailed SOPs,
- continuous operational monitoring,
- checks on receipt,
- recorded data (when probes are used).
Yes. We comply with IATA and ADR standards:
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- vitrine.faq.q8.list.2,
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Yes. We manage:
- patient deliveries,
- sample collection,
- kit management,
- GDPR compliance,
- full traceability,
- protocol-adapted packaging.
Yes, fully:
- preparation,
- shipment,
- replacement,
- returns,
- reconditioning,
- compliant destruction.
Yes. Our operations strictly follow Good Distribution Practices for pharmaceutical products.
We apply:
- GDPR,
- restricted access,
- internal traceability,
- enhanced confidentiality for clinical trials.
Depending on the mission:
- POD,
- transport report,
- temperature report,
- packing sheet,
- regulatory documentation.
EMERGENCIES: immediate pickup (within 30 minutes in Paris/Marseille). SCHEDULED SHIPMENTS: same day or according to your protocol.
Yes, to over 150 destinations, compliant with IATA, ADR, customs rules and local requirements.
To request a quote, you can:
- use our form,
- call our teams,
- or write to: commercial@pulselog.com.
You will receive a prompt response.
Conclusion
This FAQ aims to clarify our services, expertise and commitments. For any further questions, our team remains available 24/7.